TM Forum Online Education and Certification

This course is an essential first step in establishing your understanding of the Functional Framework The course highlights where the functional framework came from, along with providing an overview of its scope and structure and the benefits it brings when align with the other ODA frameworks.  It also explores the purpose of the Open Digital Architecture (ODA) where the Functional Framework lives. Click HERE for more details. Read more

TM Forum's Fundamentals of Customer Centricity course considers a range of tools and approaches available to organizations who wish to adopt a more customer centric focus. It presents the case for gaining a clearer knowledge of your customers’ behavior and intentions using data analytics, responding to customers through the channels that they choose (omnichannel), and using metrics to measure what matters to the customer as a yardstick of operational performance. This course includes the related Foundation-Level exam to gain TM Forum Knowledge Certification. Click "Content" tab for more details. Read more

This course provides an awareness level of understanding covering the importance of the TM Forum's Information Framework, which is used to describe the relationships between the business objects in an enterprise information system. It also provide and overview of how the information framework is used to identify and categorize objects, and describe their state and lifecycle. Click HERE for more details. Read more

The TM Forum Open Digital Framework (ODF) comprises tools, code, knowledge, and standards, developed by TM Forum member organizations. This training journey upskills people to understand the extent of the ODF library and to be able to put into practice assets and best practices in it that are associated with a specific set of Skill Paths. Take this Kickstarter bundle of 2 courses to introduce you to the Information Systems Skill Path.  The Information Systems Skill Path provides the student with the knowledge to implement, use and extend the Information Framework. This bundle includes the related Foundation-Level exams to gain TM Forum Knowledge Certifications, however, to obtain the full Skill Path Certification you will need to complete the Practitioner-Level course and related exam. Click the "Content" tab for more details. Read more

Master the fundamentals of intent-driven autonomous networks for enhanced network automation and efficiency. The course initially covers the industry standards, vendor-agnostic reference architectures and technical architectures. This knowledge helps all stakeholders understand the relationship within the autonomous domains. You will also explore the impacts and implications of deploying an autonomous network. This course includes the related Foundation-Level exam to gain TM Forum Knowledge Certification. Click "Content" tab for more details. Read more

TM Forum is a global alliance of telco and tech companies, helping our Members unlock value to create opportunities across the tech and telco ecosystem to drive real change in the industry. This course introduces the TM Forum and explores its purpose and capabilities, including the stated, collaborative industry missions aimed at shaping the industry's future. It also shows how TM Forum works collaboratively with its Members to drive real change. With the introduction of the Open Digital Architecture (ODA), which underpins those industry missions. Finally, it highlights how individuals and organizations can leverage TM Forum's educational resources to gain essential knowledge about ODA, tackle collective challenges, and take the next steps toward certification or further learning. Click HERE for more details. Read more