Description
The TM Forum Open Digital Framework (ODF) comprises tools, code, knowledge, and standards, developed by TM Forum member organizations. This training journey upskills people to understand the extent of the ODF library and to be able to put into practice assets and best practices in it that are associated with a specific set of Skill Paths.
Take this Kickstarter bundle of 2 courses to introduce you to the Customer Experience Skill Path.
The Customer Experience Skill Path enables students with the skills to define pragmatic solutions to common challenges faced by organizations striving to digitally transform their culture and processes for optimum customer experience excellence and hence drive the requirements on the Open Digital Architecture.
This bundle includes the related Foundation-Level exams to gain TM Forum Knowledge Certifications, however, to obtain the full Skill Path Certification you will need to complete the Practitioner-Level course and related exam.
Click the "Content" tab for more details.
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