Closed loop automation is a crucial element of any service provider’s automation. It will be essential for minimizing operational expenses, improving productivity, and increasing scalability while enhancing the end-user experience. In this course, you will learn about an AI Closed Loop Automation Reference Architecture and process flows around key use cases, including the Closed Loop Anomaly Detection and Resolution Automation (CLADRA) reference architecture. You will gain knowledge on how to define and automate anomaly detection and resolution through standard functions, components and interfaces. This course includes the related Foundation-Level exam to gain TM Forum Knowledge Certification. Click "Content" tab for more details. Read more
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TM Forum's Application Framework Fundamentals course guides you through the concepts and principles, structure and many uses of the Application Framework. This course includes the related Foundation-Level exam to gain TM Forum Knowledge Certification. Click "Content" tab for more details. Read more
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El curso Application Framework Fundamentals de TM Forum lo guía a través de los conceptos, principios, estructura y muchos usos del Application Framework. El curso explora la relación con otros Frameworks de TM Forum y explica cómo el mapa y descomposición de aplicaciones estandarizados pueden ayudar a replanificar y optimizar una cartera de aplicaciones. Este curso incluye el examen de nivel básico relacionado para obtener la certificación de conocimiento de TM Forum. Haga clic en "Content"/"Contenido" para más detalles. Read more
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TM Forum’s Artificial Intelligence and Automation - Deploying in ODA Overview course is an essential first step in establishing your understanding of how Artificial Intelligence (AI) is changing the telecoms industry and how it relates to the ODA. The course takes you through the basic terminology and features of AI, including the key application areas within telecoms, aspects and challenges of managing an AI project at scale and some associated tools and models defined by TM Forum ‘s Open Digital Architecture to help manage the road to successful AI rollouts. This course includes the related Foundation-Level exam to gain TM Forum Knowledge Certification. Click "Content" tab for more details. Read more
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This course is an essential first step in establishing your understanding of how Artificial Intelligence (AI) is changing the customer’s experience in the telecoms industry. The course takes you through the basic terminology and features of customer’s experience when relating it to the introduction of AI, including the key customer centric areas within telecoms, defined by TM Forum to help manage the road to successful AI roll-outs. Click HERE for more details. Read more
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AI in operations, or AIOps, envision a high level of AI-assisted or AI-driven automation in IT and network operations. As communications service providers (CSPs) are undergoing digital transformation and are challenged with new technology and service rollouts, their operations teams envision a high level of AI-assisted or AI-driven automation in IT and network operations. As AI components and systems move into CSPs’ operational environments, it is important to understand just how different working with AI is from traditional operations software. It is intent-based rather than procedural and employs non-deterministic logic, not predictable outputs from specific inputs. In this course, we use the outputs of the TM collaboration project and Catalyst proofs of concept to explain the latest thinking and principles of AIOps. It explores the concepts and building blocks and highlights resources to go deeper into the subject. This course includes the related Foundation-Level exam to gain TM Forum Knowledge Certification. Click "Content" tab for more details. Read more
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