TM Forum Online Training and Certification

Official TM Forum Training and Certification is a critical supporting tool in helping our members continuously transform and succeed in the digital economy

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This course is an essential first step in establishing your understanding of how Artificial Intelligence (AI) is changing the telecoms industry. The course takes you through the basic terminology and features of AI, including the key application areas within telecoms, aspects and challenges of managing an AI project at scale and some associated tools and models defined by TM Forum to help manage the road to successful AI roll-outs. This course includes the related Foundation-Level exam to gain TM Forum Knowledge Certification. Click "Content" tab for more details. Read More

This course is an essential first step in establishing your understanding of how Artificial Intelligence (AI) is changing the telecoms industry. The course takes you through the basic terminology and features of AI, including the key application areas within telecoms, aspects and challenges of managing an AI project at scale and some associated tools and models defined by TM Forum to help manage the road to successful AI roll-outs. Click HERE for more details.   Read More

TM Forum's Application Framework Fundamentals course guides you through the concepts and principles, structure and many uses of the Application Framework. This course includes the related Foundation-Level exam to gain TM Forum Knowledge Certification. Click "Content" tab for more details. Read More

TM Forum’s Business Process Framework Fundamentals course gives you a deep dive on one of the most well-known and widely-adopted standards in our industry to make the best use of all your business assets. This course includes the related Foundation-Level exam to gain TM Forum Knowledge Certification. Click "Content" tab for more details. Read More

How to use the Business Process Framework for an agile digital business This course provides advance guidance for implementing the Business Process Framework within your organization, particularly as part of a business process transformation project. Its purpose is to provide you with advanced skills to enable you to use the Business Process Framework to maximize business efficiency and customer experience and propel your enterprise towards becoming a thriving agile digital business. Click HERE for more details. Read More

The TM Forum Open Digital Framework (ODF) comprises tools, code, knowledge, and standards, developed by TM Forum member organizations. This training journey upskills people to understand the extent of the ODF library and to be able to put into practice assets and best practices in it that are associated with a specific set of Skill Paths. Take this Kickstarter bundle of 2 courses to introduce you to the Business Process Skill Path.  The Business Process Skill Path will eventually provide you with the expertise you need to implement these best practices and to propel your enterprise towards becoming a thriving agile digital business. This bundle includes the related Foundation-Level exams to gain TM Forum Knowledge Certifications, however, to obtain the full Skill Path Certification you will need to complete the Practitioner-Level course and related exam. Click the "Content" tab for more details. Read More

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