TM Forum Online Education and Certification

Everyone is talking about ecosystems, but how do you pull it all together and figure out what it means for your business? This certification will enable you to understand how ecosystems are changing the fundamentals of the business world and introduces a common language, a way of thinking and a methodology to help you address the challenges and opportunities in this space. This certification includes the related Fundamentals-Level exam to gain TM Forum Knowledge Certification. Within one week, you will be granted access to TM Forum's online training portfolio of Awareness-level courses from the portal Catalog, allowing you to self-enroll in and complete other trainings that might be of interest to you over the duration of your learning path access. *Note: Awareness courses are high-level introductory courses that do not offer certification. To enquire about purchasing additional certification packages contact onlinetraining@tmforum.org Click "Content" tab for more details. Read more

The TM Forum Open Digital Framework (ODF) comprises tools, code, knowledge, and standards, developed by TM Forum member organizations. This training journey upskills people to understand the extent of the ODF library and to be able to put into practice assets and best practices in it that are associated with a specific set of Skill Paths. Take this Kickstarter bundle of 2 courses to introduce you to the Digital Ecosystems Skill Path.  TM Forum’s Digital Ecosystems Skill Path starts to address the way business and service offerings are transforming, with the delivery of IoT services often involving complex groupings of partners and suppliers with the rapid development of this ecosystem economy. This bundle includes the related Foundation-Level exams to gain TM Forum Knowledge Certifications, however, to obtain the full Skill Path Certification you will need to complete the Practitioner-Level course and related exam. Click the "Content" tab for more details. Read more

The TM Forum Open Digital Framework (ODF) comprises tools, code, knowledge, and standards, developed by TM Forum member organizations. This training journey upskills people to understand the extent of the ODF library and to be able to put into practice assets and best practices in it that are associated with a specific set of Skill Paths. Take this bundle of 3 courses to complete the Digital Transformation and DMM Skill Path.  The Digital Transformation Skill Path provides service providers and organizations with the key tools to help them measure their digital maturity from the TM Forum’s Digital Maturity Model (DMM), to the strategic KPIs for digital transformation that present the top 30 foundational KPI’s that are best practice and span any digital maturity management program. This bundle includes the related Foundation AND Practitioner-Level exams to gain the individual Knowledge Certifications but also the full TM Forum Skill Path Certification. Click the "Content" tab for more details. Read more

To be more competitive, communications service providers (CSPs) must move away from traditional Business Intelligence (BI) to a more advanced Decision Intelligence (DI) strategy and methodology, taking advantage of Digital Twin and AI to effectively become knowledge-driven and results-oriented organizations.   The course explains the needs and drivers for Digital Twin for Decision Intelligence (DT4DI) and provides a simple definition of the associated concepts, terminologies and architectures commonly used in the industry when working with DT4DI.  Click HERE for more details. Read more

This certification introduces TM Forum’s perspective on digital maturity and transformation. Using industry best practices and TM Forum models, guidelines and blueprints, we introduce the concepts of being digital, digital maturity and transformation; provide background on what is driving these changes; and introduce some practical guidance on how to plan and execute programs that will help drive your organization’s digital transformation with a focus on achieving improved customer satisfaction, increased revenues and reduced costs. This certification includes the related Fundamentals-Level exam to gain TM Forum Knowledge Certification. Within one week, you will be granted access to TM Forum's online training portfolio of Awareness-level courses from the portal Catalog, allowing you to self-enroll in and complete other trainings that might be of interest to you over the duration of your learning path access. *Note: Awareness courses are high-level introductory courses that do not offer certification. To enquire about purchasing additional certification packages contact onlinetraining@tmforum.org Click "Content" tab for more details. Read more

TM Forum's Functional Framework (12-month-access) certification guides you through the concepts and principles, structure and many uses of the Functional Framework. The course explores the relationship with other TM Forum Frameworks and explains how a standardized function map and decomposition can help to re-plan and streamline a function portfolio. This certification includes the related Fundamentals-Level exam to gain TM Forum Knowledge Certification. Within one week, you will be granted access to TM Forum's online training portfolio of Awareness-level courses from the portal Catalog, allowing you to self-enroll in and complete other trainings that might be of interest to you over the duration of your learning path access. *Note: Awareness courses are high-level introductory courses that do not offer certification. To enquire about purchasing additional certification packages contact onlinetraining@tmforum.org Click "Content" tab for more details. Read more