Description
This certification introduces TM Forum’s perspective on digital maturity and transformation. Using industry best practices and TM Forum models, guidelines and blueprints, we introduce the concepts of being digital, digital maturity and transformation; provide background on what is driving these changes; and introduce some practical guidance on how to plan and execute programs that will help drive your organization’s digital transformation with a focus on achieving improved customer satisfaction, increased revenues and reduced costs.
This certification includes the related Fundamentals-Level exam to gain TM Forum Knowledge Certification.
Within one week, you will be granted access to TM Forum's online training portfolio of Awareness-level courses from the portal Catalog, allowing you to self-enroll in and complete other trainings that might be of interest to you over the duration of your learning path access.
*Note: Awareness courses are high-level introductory courses that do not offer certification. To enquire about purchasing additional certification packages contact onlinetraining@tmforum.org
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