TM Forum Online Education and Certification

The TM Forum Open Digital Framework (ODF) comprises tools, code, knowledge, and standards, developed by TM Forum member organizations. This training journey upskills people to understand the extent of the ODF library and to be able to put into practice assets and best practices in it that are associated with a specific set of Skill Paths. Take this Kickstarter bundle of 2 courses to introduce you to the Revenue Assurance Skill path.  Revenue Assurance Skill Path aims to tackle main question for any business: How much leakage is acceptable and how do we improve the operations and systems in order to minimize those leakages? This bundle includes the related Foundation-Level exams to gain TM Forum Knowledge Certifications, however, to obtain the full Skill Path Certification you will need to complete the Practitioner-Level course and related exam. Click the "Content" tab for more details. Read more

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This course introduces TM Forum’s perspective on digital maturity and transformation. Using industry best practices and TM Forum models, guidelines and blueprints, we introduce the concepts of being digital, digital maturity and transformation; provide background on what is driving these changes; and introduce some practical guidance on how to plan and execute programs that will help drive your organization’s digital transformation with a focus on achieving improved customer satisfaction, increased revenues and reduced costs. This course includes the related Foundation-Level exam to gain TM Forum Knowledge Certification. Click "Content" tab for more details. Read more

This interactive training course provides TM Forum’s perspective on how to more effectively approach digital transformation by leveraging the TM Forum Digital Maturity Model (DMM). The objective is to prepare transformation facilitators who are involved in the implementation of digital transformation programs. This course includes the related Practitioner-Level exam to gain TM Forum Knowledge Certification. Click "Content" tab for more details. Read more