Description
AI in operations, or AIOps, envision a high level of AI-assisted or AI-driven automation in IT and network operations. As communications service providers (CSPs) are undergoing digital transformation and are challenged with new technology and service rollouts, their operations teams envision a high level of AI-assisted or AI-driven automation in IT and network operations.
As AI components and systems move into CSPs’ operational environments, it is important to understand just how different working with AI is from traditional operations software. It is intent-based rather than procedural and employs non-deterministic logic, not predictable outputs from specific inputs.
In this certification, we use the outputs of the TM collaboration project and Catalyst proofs of concept to explain the latest thinking and principles of AIOps. It explores the concepts and building blocks and highlights resources to go deeper into the subject.
This certification includes the related Fundamentals-Level exam to gain TM Forum Knowledge Certification.
Within one week, you will be granted access TM Forum's online training portfolio of Awareness-level courses from the portal Catalog, allowing you to self-enroll in and complete other trainings that might be of interest to you over the duration of your learning path access.
*Note: Awareness courses are high-level introductory courses that do not offer certification. To enquire about purchasing additional certification packages contact onlinetraining@tmforum.org
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