Content
16 modules
Difficulty
Basic
Course length
5 hours
Instructor
TM Forum Education
Description
TM Forum’s Frameworx Overview course is the first step in establishing your Frameworx knowledge. The course takes you on a 360 degree tour of Frameworx -- including the Business Process, Information and Application Frameworks, TM Forum Open APIs, Metrics and Best Practices.
Take your first steps to achieve streamlined end-to-end service management and reduced cost, risk, and time-to-market.
Click HERE for more details.
Certificate
By completing/passing this course, you will attain the certificate Frameworx Overview Cert
1.
Module 0: Course Introduction
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2.
Student materials - download to print
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3.
Module 1: Framework Introduction
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4.
Module 2: The Business Process Framework (eTOM)
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5.
Business Process Framework (eTOM) Quiz
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6.
Module 3: The Information Framework (SID)
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7.
Information Framework (SID) Quiz
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8.
Module 4: The Application Framework (TAM)
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9.
Application Framework (TAM) Quiz
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10.
Module 5: TM Forum Open APIs
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11.
TM Forum Open APIs Quiz
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12.
Module 6: Business Metrics
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13.
Business Metrics Quiz
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14.
Module 7: Best Practices
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15.
Module 8: Wrap-Up
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16.
Course Feedback
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