Artificial Intelligence and Customer Experience Awareness

Content
2 modules

Difficulty
Basic

Rating

Course Length
1 hour

Instructor
TM Forum Education

Price
$0 - 349

Description

This course is an essential first step in establishing your understanding of how Artificial Intelligence (AI) is changing the customer’s experience in the telecoms industry. The course takes you through the basic terminology and features of customer’s experience when relating it to the introduction of AI, including the key customer centric areas within telecoms, defined by TM Forum to help manage the road to successful AI roll-outs.

Click HERE for more details.

Certificate

By completing/passing this course, you will attain the certificate AI & CX Awareness Cert

1.
Student materials - download to print
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2.
AI and Customer Experience Awareness
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Added 14 days ago, by Anonymous
Well Explained Course
 
Added 17 days ago, by Anonymous
NA
 
Added 18 days ago, by Kondameedi
Nice
 
Added 18 days ago, by Sravya
good
 
Added 18 days ago, by Anonymous
It was informative
 
Added 18 days ago, by Anonymous
Good content
 
Added 20 days ago, by Anonymous
Essential information for Telecom domain.
 
Added 20 days ago, by Jani
.
 
Added 20 days ago, by Anonymous
Useful content
 
Added 22 days ago, by Anonymous
Good overview

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