Business Process Framework (eTOM) Fundamentals

Content
7 modules

Difficulty
Basic

Course Length
5 hours

Instructor
TM Forum Education

Description

TM Forum’s Business Process Framework Fundamentals course gives you a deep dive on one of the most well-known and widely-adopted standards in our industry to make the best use of all your business assets.

Let us show you how TM Forum’s Business Process Framework can be used to support a range of business objectives — accurate scoping of projects, knowledge sharing, activity-based management, problem solving, and many more..

Click HERE for more details. 

Certificate

By completing/passing this course, you will attain the certificate eTOM Cert

1.
Module 0 - Course Introduction
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2.
Student materials - download to print
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3.
Module 1: Introduction, Concepts & History
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4.
Module 2: Business Process framework in the ODF
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5.
Module 3: Examples Of How To Use The Business Process Framework
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6.
Module 4: Business Process Documentation, Summary & Next Steps
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7.
Course Feedback
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